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Tilehurst - (0)1183 272022
Tilehurst, RG31 5AX

Disclaimer Information

Disclaimer Information

Disclaimer Information

  • Please bring your receipt on collection.
  • We strongly recommend the use of battery (LED) lights in ALL tea light pottery, never a naked flame.
  • All our items are microwave and dishwasher safe but we recommend avoiding both.
  • ALL pottery will craze (spidery looking cracks under the surface glaze over time). Look in any charity shop for examples. Avoiding extreme temperatures will help protect from this.
  • We strive for excellence in the studio, using the finest materials from well-respected suppliers. Please remember this is a craft studio and a factory finish is unlikely if not almost impossible.
  • If you are unsatisfied with your pottery in any way please advise us as soon as possible so we may repair or re-fire it.
  • Even Emma Bridgewater has “seconds”
  • All TBC (to be continued) items must be completed within 30 days of initial payment.
  • Any items painted must be collected within 30 days.
  • We will try to contact the painter/s to collect there pottery 30 days after they have painted, if not collected then we normally issue a text/call to the number on the receipt if not collected.
  • It is not our responsibility to chase a painter/s to collect there goods and you may or not receive a message/call.
  • If still not collected after the 30 day cut off, we are at liberty to dispose off items unless notified by the painter/s if they can not collect.
  • At our discretion we will discuss collection/completion for TBC and completed items.

Thank you

Watch the process of glazing and firing at our Tilehurst studio
Our kiln being loaded with pottery

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